Shipping Policy

All items are shipped from our warehouse in Foshan, China. All orders are shipped within 30 business days from receipt of your order.  We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Bergoto or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

• Standard Shipping and handling: Our shipping and handling rates cover the expenses for mail order safe repacking, processing and the shipping of your order. Delivery to Alaska, Hawaii and US territories.
• Delivery to APO/FPO Addresses (Military Bases): We cannot make deliveries to APO/FPO and are not capable of shipping to US military bases outside the US.
• Delivery to PO Boxes: We cannot make deliveries to PO Boxes.
• Rush Shipping and Processing: We do not accept rush or overnight deliveries at this time. Please choose from the options given at time of checking out.
• International Orders: We do process International orders. Customs, broker and duty fees are the sole responsibility of the customer ordering the product at time of delivery. The shipping cost reflected on your order summary, unfortunately, does not include these additional charges.
• Special Shipping Services, Gift-wrapping and Order Delay: We do not have gift wrapping services or shipment delay service at this time.

 

DELIVERIES

If your Shipment tracking number is showing delivered, but you have still not received your order, please check the surrounding area of your home and confirm with other household members, as well as neighbors, to see if the package was received. In our experience, we have found that packages can sometimes be delivered to back doors, side gates, or picked up by someone else in the household and brought inside. If the order still cannot be located, please contact teli2018@126.com within 1 week of your delivery date.

 

Examples of US Domestic Shipping options*:

Method	Shipping Time	Carrier	West Coast	East Coast	Hawaii & Alaska	US Territory
Economy (less than 0.8lbs)	3-8 days	USPS First Class	$3.97 + $0.12/lb.	$4.18 + $0.12/lb.	$4.33 + $0.12/lb.	N/A
Economy (greater than 0.8 lbs)	3-8 days	USPS Ground	$6.98 + $1.04/lb.	$6.54 + $2.36/lb.	$6.52 + $3.03/lb.	N/A
Standard	2-5 days	UPS Ground	$9.48 + $0.45/lb.	$10.63 + $0.90/lb.	$30.89 + $3.46/lb.	$41.85 + $3.40/lb.
Expedited	1-3 days	UPS 3 Day	$14.05 + $1.32/lb.	$22.07 + $3.55/lb.	N/A	N/A
Expedited	1-3 days	USPS Priority	$6.98 + $1.04/lb.	$6.23 + $2.84/lb.	$10.33 + $6.52/lb.	N/A
Express	1-2 days	UPS 2 Day	$20.53 + $1.61/lb.	$26.60 + $5.66/lb.	$44.86 + $6.28/lb.	N/A
Express	1-2 days	USPS Express	$23.84 + $3.33/lb.	$29.23 + $6.12/lb.	$44.36 + $8.74/lb.	N/A
1 Day	1 day	UPS 1 Day	$47.26 + $3.74/lb.	$75.63 + $7.81/lb.	N/A	N/A

* All shipments are calculated with total DIM weight of order, not total weight of products.  Checkout shipping cost may verify from example table.